{"product_id":"9791224728986-the-communication-masterclass","title":"The Communication Masterclass","description":"\u003cspan class=\"details_label\"\u003e\u003cstrong\u003eAutore: \u003c\/strong\u003e\u003c\/span\u003e\u003ca href=\"\/search?type=product\u0026amp;q=Nathan+Cole+tag%3Aavailable_to_shop\"\u003eNathan Cole\u003c\/a\u003e\u003cbr\u003e\u003cspan class=\"details_label\"\u003e\u003cstrong\u003eEditore: \u003c\/strong\u003e\u003c\/span\u003e\u003ca href='\/search?type=product\u0026amp;q=\"Editore:%20Elsewhere%20Publishing%20House\"+tag%3Aavailable_to_shop'\u003eElsewhere Publishing House\u003c\/a\u003e\u003cbr\u003e\u003cspan class=\"details_label\"\u003e\u003cstrong\u003eLingua: \u003c\/strong\u003e\u003c\/span\u003e\u003ca href='\/search?type=product\u0026amp;q=\"Lingua:%20Inglese\"+tag%3Aavailable_to_shop'\u003eInglese\u003c\/a\u003e\u003cbr\u003e\u003cspan class=\"details_label\"\u003e\u003cstrong\u003eIsbn: \u003c\/strong\u003e\u003c\/span\u003e9791224728986\u003cbr\u003e\u003cspan class=\"details_label\"\u003e\u003cstrong\u003ePubblicazione: \u003c\/strong\u003e\u003c\/span\u003e12\/09\/2026\u003cbr\u003e\u003cspan class=\"details_label\"\u003e\u003cstrong\u003eCategorie: \u003c\/strong\u003e\u003c\/span\u003e\u003cdiv id=\"categories\"\u003e\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/search?type=product\u0026amp;q=AUTOAIUTO+Comunicazione+e+abilit+sociali+tag%3Aavailable_to_shop\"\u003eAUTO-AIUTO \/ Comunicazione e abilità sociali\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/search?type=product\u0026amp;q=Autoaiuto+valorizzazione+personale+e+consigli+pratici+tag%3Aavailable_to_shop\"\u003eAuto-aiuto, valorizzazione personale e consigli pratici\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/search?type=product\u0026amp;q=PSICOLOGIA+Relazioni+Interpersonali+tag%3Aavailable_to_shop\"\u003ePSICOLOGIA \/ Relazioni Interpersonali\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/search?type=product\u0026amp;q=Settore+dei+media+dellintrattenimento+dellinformazione+e+comunicazione+tag%3Aavailable_to_shop\"\u003eSettore dei media, dell’intrattenimento, dell’informazione e comunicazione\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/search?type=product\u0026amp;q=BUSINESS+ED+ECONOMIA+Comunicazione+Aziendale+Generale+tag%3Aavailable_to_shop\"\u003eBUSINESS ED ECONOMIA \/ Comunicazione Aziendale \/ Generale\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/search?type=product\u0026amp;q=Affrontare+le+difficolt+di+comunicazione+tag%3Aavailable_to_shop\"\u003eAffrontare le difficoltà di comunicazione\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/div\u003e\u003cbr\u003e\u003cstrong\u003eSinossi:\u003c\/strong\u003e\u003cbr\u003eMost communication books teach you what to say. This one is about what happens after you say it — and why so many honest conversations still go wrong.\u003cbr\u003e \u003cbr\u003eNathan Cole has spent two decades watching ordinary people talk past each other, and in The Communication Masterclass he draws twelve lessons from the thinkers who spent their careers studying why: Aristotle, whose theory of persuasion still underlies modern communication research; Carl Rogers, who found that people change when they feel understood, not when they're advised; Paul Watzlawick, who proved that even silence sends a message; Erving Goffman, who mapped the gap between who we perform and who we are; Albert Mehrabian, whose famous statistic on body language has been misquoted for fifty years; Robert Cialdini, who catalogued the hidden levers of persuasion; Deborah Tannen, who explained why two honest people can talk past each other for years; Marshall Rosenberg, who built a framework for turning blame into need; John Gottman, who can predict a relationship's future from fifteen minutes of conversation; Judith Glaser, who traced trust down to actual brain chemistry; Chris Voss, the FBI negotiator who talked hostage-takers into surrender with nothing but the structure of a sentence; and Daniel Goleman, who gave the whole subject its clearest name: emotional intelligence.\u003cbr\u003eThis is a book for anyone who has ever left a conversation wondering what actually just happened.\u003cbr\u003e \u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003ctable width=\"100%\"\u003e\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 20%;\"\u003e\u003cstrong\u003ePagine\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e131\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 20%;\"\u003e\u003cstrong\u003eFormato\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e[US] Stampa bianco e nero - standard - 5.0x8.0 pollici - Carta crema - Copertina opaca\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 20%;\"\u003e\u003cstrong\u003ePeso\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e133 gr.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\u003c\/table\u003e","brand":"Elsewhere Publishing House","offers":[{"title":"default","offer_id":58812045984076,"sku":"POS\/7c871f04-d33f-43e5-8966-ee8f83afc8fe","price":24.0,"currency_code":"EUR","in_stock":true},{"title":"library_40","offer_id":58812046016844,"sku":"POS\/7c871f04-d33f-43e5-8966-ee8f83afc8fe","price":14.4,"currency_code":"EUR","in_stock":true},{"title":"library_45","offer_id":58812046049612,"sku":"POS\/7c871f04-d33f-43e5-8966-ee8f83afc8fe","price":13.2,"currency_code":"EUR","in_stock":true},{"title":"library_48","offer_id":58812046082380,"sku":"POS\/7c871f04-d33f-43e5-8966-ee8f83afc8fe","price":12.5,"currency_code":"EUR","in_stock":true},{"title":"library_50","offer_id":58812046115148,"sku":"POS\/7c871f04-d33f-43e5-8966-ee8f83afc8fe","price":12.0,"currency_code":"EUR","in_stock":true},{"title":"author_3d59e1a7-2126-42ff-aa90-afc3bc07f68b","offer_id":58811829354828,"sku":"POD\/7c871f04-d33f-43e5-8966-ee8f83afc8fe","price":2.18,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0275\/2646\/3591\/files\/bfb2e3f65a20649b1af8b38b2e6de607.jpg?v=1789469974","url":"https:\/\/totembooks.io\/products\/9791224728986-the-communication-masterclass","provider":"StreetLib Totem","version":"1.0","type":"link"}